The AfterPay Consumer Terms & Conditions contain terms and conditions for all AfterPay Payment Options. The
contracting parties are AfterPay, which is an auxiliary business name to Gothia Oy, (1730113-3, Kaisaniemenkatu 13
A, 00100 Helsinki) and the customer (hereinafter “the Customer”) who is a consumer wishing to use any of the
AfterPay Payment Options to pay for purchases from merchants co-operating with AfterPay.
To be able to pay with the AfterPay invoice options, the Customer must be at least 18 years old, have a Finnish
personal ID number and a Finnish address entered in the Population Register. This address cannot be a PO Box
address. At the time of purchase, AfterPay carries out a summary credit check. If the result of the credit check
means that the Customer cannot be offered to pay by invoice, the Customer may choose another payment option
available in the checkout.
2. Why does AfterPay credit-check the Customer?
To check credit reports from credit rating agencies is part of the assessment of the Customer’s credit worthiness and
a good way to find out if credit can be granted.
3. How does payment with AfterPay Invoice Options work?
If the Customer chooses to pay by invoice, and passes the credit check, the merchant transfers the claim for payment
to AfterPay. The Customer receives an e-mail from AfterPay to the e-mail address given at the time of the purchase.
The e-mail contains confirmation of the purchase as well as the invoice. Payment is due 14 days after the invoice
has been sent to the Customer.
The e-mail also includes a link to MyAfterPay, where the Customer is able to pay the invoice with different payment
methods, snooze the payment or apply for a credit for paying the invoice in instalments. For more information about
part payment with AfterPay Part Payment Options, see here.
4. What does it cost?
AfterPay will charge an invoice fee of 0€ per purchase.
5. Late payment
If the minimum amount due is not paid by the due date, the Customer will receive a payment reminder. A reminder
charge of five (5) euro per reminder will be charged. AfterPay will also charge a default interest in accordance
with the Interest Act, from the due date until payment is made. If payment is not made even though the reminder has
been sent, the debt will be sent for debt collection and costs for debt collections measures might be charged. Debt
collection measures are taken in accordance with the Debt Collection Act.
AfterPay will send invoices and information to the Customer by e-mail to the e-mail address submitted when the
Customer selected AfterPay. If the Customer has not submitted an e-mail address, the invoice will be sent to the
Customer’s registered home address. All information is also available on the customer portal MyAfterPay
(www.myafterpay.com). Login instructions for MyAfterPay will be sent by email. It is the Customer’s responsibility
to ensure that the e-mail address and other contact information is valid at all times.
7. AfterPay’s processing of personal data
When you choose to pay with AfterPay invoice options, AfterPay, under the company name Gothia Oy, will process your
personal data as a data controller. Your personal data is processed for, inter alia, the performance of the contract
and in order to perform identification and credit validation checks via external and internal databases. For
detailed information about AfterPay’s data processing and your rights in connection to AfterPay’s data processing,
see AfterPay’s Privacy Statement.
II Terms & Conditions for AfterPay Part Payment Options
1. About AfterPay Part Payment Options
These terms and conditions apply to the AfterPay Part Payment options AfterPay Flex Payment and AfterPay Fixed
Instalments. For purchases over 50.00 euro from merchants co-operating with AfterPay, the Customer is able to apply
for a credit to settle the payment in instalments with AfterPay Flex Payment or AfterPay Fixed Instalments. If the
Customer chooses one of these payment alternatives, a credit agreement will be drawn up between AfterPay and the
1.1. AfterPay Flex Payment
With AfterPay Flex Payment, the Customer and AfterPay enters into a credit agreement through which the Customer is
granted a credit with an agreed credit limit. The credit is a running goods-related consumer credit that can be used
for part payment of goods and services purchased from merchants co-operating with AfterPay. The Customer is able to
add new purchases to the existing credit up to the agreed credit limit and gather all AfterPay purchases to a single
credit. The Customer repays the credit in flexible instalments by paying the agreed minimum-to-pay amount or more
each month. The balance on the credit can also be paid off entirely at any time without any additional costs. When
used credit has been repaid, the Customer is able to use the credit again for part payment of new purchases up to
the agreed credit limit.
1.2. AfterPay Fixed Instalments
With AfterPay Fixed Instalments, the Customer and AfterPay enters into a credit agreement through which the Customer
is granted a lump-sum goods-related consumer credit for part payment in fixed instalments for a specific purchase
from a merchant co-operating with AfterPay. The credit amount is equivalent to the price of the purchased goods or
services. The term of the credit agreement is agreed on in advance and can be 3, 6, 12, 24 or 36 months. Payment is
made in fixed instalments with the same amount each month during the term of the credit agreement, after which the
credit will be fully repaid. The balance on the credit can also be paid off entirely at any time without any
The parties to the credit agreement are the Customer and AfterPay.
The Customer is a consumer who has applied for and been granted a credit for part payment of purchases through
AfterPay Flex payment or AfterPay Fixed Instalments.
AfterPay is an auxiliary business name to Gothia Oy, Business ID 1730113-3.
The Customer can apply for a credit for AfterPay Flex Payment or AfterPay Fixed Instalments for purchases over 50.00
euro, provided that the Customer is at least 18 years old. In addition, the Customer must have a Finnish personal ID
number and a Finnish address entered in the Population Register. This address cannot be a PO Box address.
Furthermore, the Customer must pass AfterPay’s credit assessment and accept the terms and conditions for AfterPay
Part Payment Options to be able to be granted a credit. The Customer is able to apply for a credit up until the time
before the invoice is transferred to debt collection.
Applications for credit with AfterPay Part Payment Options may be made either (1) via the merchant’s digital touch
points or (2) via the customer portal MyAfterPay.
Following a purchase, an invoice will be distributed digitally, or by post, to the Customer. On the invoice the
Customer will receive a link to the MyAfterPay customer portal with the call to action to enter into the credit
agreement with AfterPay.
If Customer decides to enter into the credit agreement with AfterPay in the MyAfterPay customer portal after
receiving the invoice, the credit agreement will replace the payment option earlier selected by the Customer.
5. Credit assessment and approval of credit
In connection with an application for credit, AfterPay performs a credit assessment whereby AfterPay assesses whether
the Customer has the economic capability to fulfil the payment obligation.
The credit assessment is based on information regarding the Customer that AfterPay obtains from credit rating
agencies as well as information provided by the Customer in the Customer’s application and information AfterPay
already might possess.
If the Customer does not meet the minimum requirements for receiving a credit or if payment capability is considered
insufficient, notification will be given that the credit application has been rejected. If the application is
rejected the original invoice must be paid in full before the due date of the invoice.
6. Credit costs
The costs for the credit consist of credit interest and an administration fee. The credit interest is a fixed annual
interest calculated daily on the basis of the used credit and charged monthly. The administration fee is charged
once a month.
6.1 AfterPay Flex Payment
Annual credit interest rate
Monthly administration fee
The annual percentage rate of charge (APR) for a credit with a credit limit of 1,000.00 euros is 28.73 %. The APR is
calculated based on the assumptions that the entire amount of the agreed credit limit is immediately utilised, that
the amount – including credit interest and administration fees – is fully repaid in 12 months and that payments are
made in equal instalments. Under these conditions, the total amount to pay for the Customer will be 1,143.55 euros,
of which 143.55 euros are the credit costs.
6.2 AfterPay Fixed Instalments
Number of months
Annual credit interest rate
Monthly administration fee
Example: If the payment period is 12 months, the APR for 1,000.00 euros in credit is 28.73 %. In this case, the total
amount due is 1,143.55 euros, of which 143.55 euros are the credit costs.
7. Changes to the fees
AfterPay has the right to amend the fees that are charged under the credit agreement if AfterPay’s costs are
increased as a result of changes in legislation or another event outside AfterPay’s control. Such increase of the
fees shall correspond to the actual increase in costs for AfterPay for the administration of the credit. The
Customer shall be notified about the increased fees at least two (2) months before the fee increase enters into
force. If the Customer does not accept the amendments, the Customer is entitled to terminate the credit agreement.
The termination is valid from the day the amendments should have entered into force. If the credit agreement has
been terminated the unchanged terms and conditions are valid for the credit agreement in relevant parts until the
credit, including interest and fees, has been repaid in its entirety.
8.1 AfterPay Flex Payment
The credit is repaid in monthly instalments, which include part of the credit amount, charged credit interest and the
monthly administration fee. The minimum amount to pay each month is determined based on the total amount of the
outstanding balance of the credit, as shown by the following table:
Minimum amount to pay
50 € - 100 €
101 € - 150 €
151 € - 200 €
201 € - 250 €
251 € - 300 €
301 € - 350 €
8.2 AfterPay Fixed Instalments
The credit, together with charged credit interest and applicable administration fee, is paid in equal instalments
every month as specified in the Customer’s individual credit agreement. The Customer also has the right to, upon
request and free of charge, at any time receive an instalment schedule showing the payments that are to be made of
amortisation, interest and fees as well as during which periods and under which terms these payments shall be made.
8.3 Payment in advance
With both AfterPay Flex Payment and AfterPay Fixed Instalments, the Customer may at any time choose to pay more than
the minimum amount to pay or to pay the total credit amount in advance, without incurring any additional charges.
9. Instalment-free months
With AfterPay Flex Payment, the Customer is entitled to two instalment-free months per calendar year (12
months). In order to be eligible for an instalment-free month, the Customer is required to have paid at least the
minimum amount due for the four months preceding a given instalment-free month and the Customer must notify AfterPay
customer service of the intention to use an instalment-free month at least two weeks before it begins.
When the Customer uses an instalment-free month, the credit interest, and the administration fee for that month, is
added to the balance of the credit and the added credit interest is capitalised.
10. Right of withdrawal
The Customer is entitled to withdraw from the credit agreement by notifying AfterPay customer service in writing
within 14 days from the day the credit agreement was entered into. All withdrawal notifications must be in writing
and sent to After Pay’s address by post or by e-mail. The notification must be specified, containing at least the
Customer's name and personal ID number, the customer number shown on the invoice, the date and the Customer’s
AfterPay reserves the right to charge credit interest for the time during which the credit was available as
compensation for the Customer’s withdrawal of the credit agreement. Credit interest is charged with 0.05 % per day
until the credit has been repaid. In addition, AfterPay reserves the right to charge the Customer for a payment that
AfterPay has made to the authorities following the conclusion of the credit agreement, if such payments are not
refunded in the event of withdrawal. The Customer shall without delay and within 30 days of sending the withdrawal
notification, repay the credit amount as well as compensation as stated above.
11. Termination and discontinuance of the right to use a continuing credit
With AfterPay Flex Payment, the Customer has the right to terminate the credit agreement with immediate
effect. AfterPay is entitled to terminate the credit agreement if there are reasonable grounds for termination. The
notice period for termination for AfterPay is two (2) months.
For reasons such as suspected unlawful or fraudulent use of the credit, considerable reduction of the Customer’s
credit worthiness or that the credit has not been used for xx months, AfterPay has the right to discontinue the
Customer’s right to use the unused credit in whole or in part, regarding AfterPay Flex Payment. Such discontinuance
is valid with immediate effect from the time the Customer has been notified of the discontinuance and of the reasons
for the discontinuance.
12. Demand for early repayment because of the Customer’s breach of contract
If the Customer is at least one month in arrears with a payment under this credit agreement and this amount remains
unpaid, AfterPay reserves the right to demand early repayment of the entire credit amount including charged interest
and fees, if the amount in arrears is at least ten (10) per cent or, if more than one instalment is in arrears, the
amount is at least five (5) per cent of the original credit amount or amounts to the entire outstanding balance. The
entire credit becomes due four (4) weeks, or, if the Customer has already received a notice of the late payment, two
(2) weeks after the demand for early repayment has been sent to the Customer, unless the Customer pays the
outstanding amount within the given time period.
AfterPay is entitled to default interest on due amounts regardless of the amount in arrears, if said payment is at
least six (6) months late and remains essentially unpaid.
AfterPay does not let the credit become due early if a payment is late due to illness, unemployment or other similar
circumstances beyond the Customer’s control, unless it would be unreasonable of AfterPay, taking the duration of the
delay and other circumstances into consideration. The Customer must immediately inform AfterPay of any such
obstacles to meeting the obligations.
If the Customer has provided AfterPay with false or misleading information, which may have contributed to the
granting of credit or affected its terms and conditions, or if the Customer is fundamentally in breach of the
agreement in some other way, AfterPay reserve the right to demand early repayment of the entire remaining credit,
including interest and other fees. The entire credit becomes due four (4) weeks after sending the demand for early
repayment to the Customer. If the Customer has previously been informed of the breach, the credit becomes due after
two (2) weeks. If the Customer during this time period corrects the breach, the entire credit will not become due
If the entire credit becomes due for early payment because of the Customer’s delay in payment or another breach of
contract, the credit agreement will cease the day the entire credit has become due for early payment.
13. Default interest, reminder fee and debt collection fees
If the minimum amount to pay is not paid by the due date, the Customer is required to pay a default interest for the
time between the due date and the moment the payment is made, in accordance with the Interest Act. The default
interest shall be paid on the same grounds as prior to the due date (19,5 %) for 180 days from the date when the
debt became due in full. If a court judgment concerning the debt is passed before the above-mentioned period of 180
days has elapsed, interest must be paid in accordance with the same grounds as prior to the due date until the court
judgment is passed. When payment is delayed AfterPay will also send a payment reminder, for which a reminder charge
of five (5) euro per reminder will be charged.
If payment is not made even when the entire credit has become due for early payment, the claim will be sent to debt
collection. During debt collection proceedings, additional costs may occur in accordance with the Debt Collection
14. Payment default entry in the Credit Data Register
AfterPay reserves the right to notify the credit information register of a default in payment if a payment is at
least 60 days late from the original due date and at least 21 days have passed since the Customer received a payment
reminder, in which the Customer was reminded of the possible entry of the payment default in the credit information
15. Annulment of the credit agreement
If the Customer withdraws from the purchase agreement with the merchant regarding purchased goods or services, which
shall be paid with credit granted under this credit agreement, this credit agreement or relevant parts of it will be
annulled without any further measures. AfterPay shall without delay and at the latest within 30 days from the time
when AfterPay has been informed of the annulment repay what the Customer has paid to AfterPay with regards to the
16. The Customer’s right to demand compensation from AfterPay
If the Customer is entitled to compensation from the merchant in the form of retention of payment of purchased goods
or services, repayment of the purchase price, damages or another form of monetary compensation, the Customer is
entitled to the same compensation from AfterPay. However, AfterPay is not obliged to pay compensation to the
Customer with a higher amount than the amount AfterPay has received from the Customer in the form of payments.
If the merchant reclaims purchased goods or if the purchase is annulled in another way according to an agreement
between the merchant and the Customer, the Customer is entitled to invoke a settlement with the merchant as a result
of the repossession or the annulment towards AfterPay as well.
17. Liability for damages
AfterPay is not responsible for damage caused by unusual or unpredictable circumstances that AfterPay has no
influence over and whose consequences it would have been impossible for AfterPay to prevent. AfterPay is not
responsible for any damages resulting from legislation or EU regulation, government action, strike, blockade,
boycott, lockout or other similar circumstance. In other cases, AfterPay is only obligated to compensate for direct
damages caused by AfterPay’s own negligence. In such cases, AfterPay will only pay for compensation for credit
losses incurred and the necessary and reasonable costs arising from investigating the damage. If the Customer fails
to take reasonable measures to limit the damages, the Customer will be liable for the damages to that extent.
AfterPay is not liable to pay for any indirect damages except when caused wilfully or by gross negligence.
18. Data processing
The protection of your privacy is of the utmost importance to us. AfterPay processes personal data in order to
confirm your identity, assess on which payment option to offer you, administrate the customer relationship, to
prevent abuse or misuse of AfterPay, to conduct customer and risk analysis and risk management, for the prevention
of money laundering, and to comply with general legal requirements. Personal data is information that can be
directly or indirectly linked to you.
Below are examples of personal data that AfterPay may process:
Contact information – name, address, date of birth, Personal ID number, email address, telephone number, etc.
Payment information – invoice information, bank account number etc.
Financial information – your income, potential credit commitments, negative payment history
Information on goods/services – details about the items you purchase
Historical information – your purchase, payment and credit acceptance history
We reuse the data you previously provided to us and we may share your information with credit reference agencies and
providers of identity lookups and anti-money laundering screening companies, for the purpose of assessing your
credit score and risk assessment upon applying for one of our payment methods, and for confirming your identity and
If you have used AfterPay’s services previously, there might be information stored about you, e.g. for customer
administration, documentation requirements or similar approved purposes. Where available AfterPay will use such
information to confirm your identity and simplify your use of AfterPay. AfterPay may use electronic communication
(through for example text messages and e-mail) in contacts with you. You are entitled to request access to data,
incorrect data relating to you or inform us that you no longer wish to have your personal data stored. The request
be sent by e-mail to firstname.lastname@example.org.
Data may also be provided to the merchant from which you made your purchase (for administrative purposes) and to
authorities and other governing bodies if AfterPay is legally required to do so. AfterPay may also share your
personal data with other companies within the Arvato Financial Solutions group. Gothia Oy is the data controller for
the processing of your personal data. Please see
AfterPay’s Privacy Statement for AfterPay’s full description of
AfterPay’s processing of personal data.
obtain information on the use of AfterPay’s digital touch points, such as MyAfterPay.com and AfterPay’s websites.
This makes it possible to recognize your computer automatically the next time you view interact with AfterPay.
However, cookies contain no personal data, so the protection of your private sphere is ensured. Depending on your
settings, your Internet browser may automatically accept cookies. However, you may also change your browser settings
at any time and use AfterPay’s websites without cookies, the usability of those might then be limited.
20. Transfer of the agreement
AfterPay reserves the right to transfer the credit agreement, with all its rights and obligations, to a third party
designated by AfterPay, which will also have the right of further transfer. The Customer is not entitled to transfer
the credit agreement without prior written consent from AfterPay.
21. Information about the terms and conditions of the agreement during the agreement period
The terms and conditions of the agreement can be reviewed in the MyAfterPay portal. They can also be reviewed,
downloaded and printed here.
Standard European Consumer Credit Information can be reviewed, downloaded and printed here.
22. Amendments to the terms and conditions
AfterPay reserves the right to amend these terms and conditions on reasonable grounds such as changes in legislation
or decision of authorities, however not affecting the fees that are charged under the credit agreement, without the
Customer’s prior consent. Amendments enter into force at the earliest two (2) months from the time the Customer has
been informed of the amendments. If the Customer does not accept the amendments, the Customer is entitled to
terminate the credit agreement. Such termination shall be received by AfterPay before the amendments enter into
force. The termination is valid from the day the amendments should have entered into force.
If the credit agreement has been terminated the unchanged terms and conditions are valid for the credit agreement in
relevant parts until the credit, including interest and fees, has been repaid in its entirety.
AfterPay issues terms and conditions, information and notices under this credit agreement in a document or other
legible and durable form to the Customer unless otherwise stated in this credit agreement. Information during the
agreement period is sent by mail, e-mail or text message to the addresses specified by the Customer to AfterPay or
to the Customer’s registered postal address.
The Customer shall inform AfterPay of changes to contact details such as change of name, address, e-mail and phone
The Customer is obliged to ensure that login details for MyAfterPay are not divulged to or used by unauthorized
24. Right to bring disputes before the Consumer Disputes Board
If the contracting parties are unable to reach an agreement on a matter pertaining to the credit agreement through
negotiations, the Customer may bring the matter before the Consumer Disputes Board. The Consumer Disputes Board is
only authorized to issue a recommendation on the matter.